Diagnostics and your data

Crash reports

Crash reports are off by default. To turn them on, open Settings › General › Data and turn on Share anonymous crash reports.

When on, macOS gives Frayo a report if the app crashes or hangs. Frayo saves it as a small file on your Mac, in ~/Library/Application Support/Frayo/Diagnostics. Settings shows how many are waiting.

View Report… shows one waiting report. You can save it as a file.
Send Now is not switched on yet. Reports stay on your Mac. Nothing is sent anywhere today.

The report window says what a report holds: no captures, names or file paths from your Library.

Turn the setting off and Frayo stops collecting.

Help for support

Settings › General › Contact Support… opens an email with the app version, macOS version, Mac type (Apple silicon or Intel), the number of projects and a few settings at the bottom.

Only settings on a safe list are included, such as the after-capture action and how long the Library keeps captures. Folders and project names are left out. Read the text before you send it.

Export Library

Settings › Library › Export Library…

Choose where to save the zip.
Frayo makes Frayo Library.zip. A message offers Show when it is done.

The zip holds every capture, and a manifest.json that lists each capture's name, whether it is saved or in a project, and your projects. The text Frayo read from screenshots is never exported. Open it on any Mac, with no help from Frayo.

Remove All Data

Settings › General › Data › Remove All Data…

You are asked to confirm. Then Frayo:

moves Frayo's own data (settings and the search index) to the Trash; your captures folder stays where it is;
resets all settings;
removes the command-line tool and the login item;
quits.

Your captures and project folders are not touched. To finish, drag Frayo to the Trash.

If your Library is in a sync folder, the Trash move syncs too. Your other Macs lose those captures. Export first if you are not sure. Items in the Trash can be put back until you empty it.